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Electricity Services

We've got an extensive range of services for customers connected to our network, as well as useful information for tradespeople and developers in the region.

We have a range of handy services. Select a category to get started.

Electricity at
Your Place

Connections

  • Moving house
  • Electricity connections
  • Electricity disconnections
  • Alternative energy
  • Builder's temporary power supply

Maintenance

  • Tree trimming
  • House Certificate of Verification (COV) inspection

Safety Around
the Network

Safety above ground

  • Transporting high loads
  • Working near overhead lines

Safety below ground

  • Finding underground pipes and cables
  • Digging near power poles

Trade & Developer
Information

For Developers

  • Developer Drawings
  • Developer Guides & Standards
  • Industry Guides & Standards
  • Low voltage reticulation
  • Subdivision services

For Trades

  • Trade Drawings
  • Trade Guides & Standards
  • Industry Guides & Standards
  • Installing an electricity meter
  • Meter wiring diagrams
  • Online Forms

Additional
Services

Other services

  • Thermal imaging
  • Undergrounding power
  • School and community education services

Getting connected is easy with Northpower

If you're building a new house or need a temporary electricity supply, we can help. Here's where you can find out how to get connected to our network.

Get connected
  • Get Connected
  • Electricity
  • Fibre
  • Alternative Energy
  • Electricity
  • Services
  • Safety around the network
  • Our Electricity Network
  • Disclosures
  • Electricity distribution pricing
  • Helpful advice
  • Electricity in New Zealand
  • Faults and outages
  • Your Energy
  • Fibre
  • About Us
  • Partners
  • Agreements and Disclosures
  • Faults and outages
  • Helpful Advice
  • Register Your Interest
  • Services
  • Distribution
  • Transmission
  • Fibre
  • Gas
  • Inspection Solutions
  • Articles
  • Community
  • Fibre
  • Electricity
  • Solutions
  • Services
  • Company
  • Media
  • Sponsorships
  • Company
  • About Us
  • Safety
  • Suppliers to Northpower
  • Careers at Northpower
  • Publications and Disclosures
  • Legal Forms
  • COVID-19 Response
  • Contact Us
  • Online Forms
  • General Enquiries
  • Faults & Outages
  • Locations
  • Complaints
  • Anonymous Whistle Blower
24 hour electricity faults & outages

Kaipara & Whangarei, call: 0800 10 40 40

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Need to report an electricity outage?

If you’re in the Kaipara & Whangarei areas, please get in touch

Call 0800 10 40 40
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Need to report a fibre outage?

Please contact your retail service provider.

What can we help
you find?

  • Get Connected
    Get Connected
    • Electricity
    • Fibre
    • Alternative Energy
  • Electricity
    Electricity
    • Services
    • Safety around the network
    • Our Electricity Network
    • Disclosures
    • Electricity distribution pricing
    • Helpful advice
    • Electricity in New Zealand
    • Faults and outages
    • Your Energy
  • Fibre
    Fibre
    • About Us
    • Partners
    • Agreements and Disclosures
    • Faults and outages
    • Helpful Advice
    • Register Your Interest
  • Services
    Services
    • Distribution
    • Transmission
    • Fibre
    • Gas
    • Inspection Solutions
  • Articles
    Articles
    • Community
    • Fibre
    • Electricity
    • Solutions
    • Services
    • Company
    • Media
    • Sponsorships
  • Company
    Company
    • About Us
    • Safety
    • Suppliers to Northpower
    • Careers at Northpower
    • Publications and Disclosures
    • Legal Forms
    • COVID-19 Response
  • Contact Us
    Contact Us
    • Online Forms
    • General Enquiries
    • Faults & Outages
    • Locations
    • Complaints
    • Anonymous Whistle Blower