Last updated: 01:43pm, 24th Mar 2020
As an essential service, Northpower’s priority is to keep the power and fibre broadband running for our customers, ensuring the ongoing reliability of our networks and the safety of our staff and community during this Level 4 response. Find out more about what to expect during this time and how to contact us.
This page provides the guiding principles and communication approaches put in place to ensure high levels of trust and accountability in all dealings with suppliers.
Northpower will never ask suppliers for gifts, gratuities or cash payments. Northpower values fair, commercial and transparent relationships with its suppliers and gifting will not influence those relationships.
We also ask that our suppliers do not provide any gifts to Northpower employees. Where a supplier would like to recognise its relationship with Northpower via a gift, that gift should be made available at Christmas time only and be such that it can be shared with Northpower staff at internal Christmas functions. Any such supplier gifts should be directed to the Group Procurement Manager.
Where it is established that a gift has been received by a Northpower employee outside of the
arrangements detailed above, those gifts may be returned to the supplier.
Should a supplier have any queries in this regard, please initially contact the Group Procurement Manager. For any serious concerns, please use our confidential whistle blower service.
Northpower will keep suppliers informed about relevant market opportunities and provide timely, accurate and relevant information to suppliers. This information will be supplied by the Procurement team.
We ask that suppliers do not visit our office, depots or stores areas without an appointment.
To arrange a supplier visit or to show case a new product, please email email@example.com
Northpower is committed to building and maintaining good relationships with suppliers. Many Northpower staff will interact with suppliers, notably procurement staff, stores personnel, project managers and operations managers, along with staff who make occasional purchases. It is important that suppliers hear the same message and receive the same fair treatment from every level of the organisation.
Should a supplier have any concerns regarding communication or treatment from a Northpower employee, please contact the Group Procurement Manager or contact us via our confidential whistle blower service