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Your Energy - What Matters Most to You?

The future of energy is changing and we want to understand how best to support our customers through this change. To do this, we’re spending time in the community asking customers what matters most to them.

Thank you to those who took the time to complete our community survey to help us find out what matters most to our customers. The survey has now closed and we are busy compiling the results so we can plan how best we can support you in your energy future.

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24 hour electricity faults & outages

Kaipara & Whangarei, call: 0800 10 40 40

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Need to report an electricity outage?

If you’re in the Kaipara & Whangarei areas, please get in touch

Call 0800 10 40 40
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  • Get Connected
    Get Connected
    • Electricity
    • Fibre
    • Alternative Energy
  • Electricity
    Electricity
    • Services
    • Safety around the network
    • Our Electricity Network
    • Disclosures
    • Electricity distribution pricing
    • Helpful advice
    • Electricity in New Zealand
    • Faults and outages
    • Your Energy
  • Fibre
    Fibre
    • About Us
    • Partners
    • Agreements and Disclosures
    • Faults and outages
    • Helpful Advice
    • Register Your Interest
  • Services
    Services
    • Distribution
    • Transmission
    • Fibre
    • Gas
    • Acoustic Inspection Services
  • Articles
    Articles
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    • Careers at Northpower
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  • Contact Us
    Contact Us
    • Online Forms
    • General Enquiries
    • Faults & Outages
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    • Anonymous Whistle Blower