Last updated: 03:26pm, 13th Aug 2020
As an essential service, Northpower’s priority is to keep the power and fibre broadband running for our customers. To ensure the ongoing reliability of our networks and the safety of our staff and community, we're currently following the recommended COVID protocols.
Find out more about what to expect during this time and how to contact us.
Northpower operates in a highly regulated environment and is required to disclose information in accordance with Commerce Commission requirements.
We follow electricity industry rules and regulations to ensure the security and reliability of supply, helping consumers connect in a safe and efficient way.
As a consumer-owned entity, Northpower is not subject to price-quality regulation.
Electricity distribution pricing for Northpower network residential, general and large commercial and industrial consumers.
Northpower's Asset Management Plan provides a framework for efficiently managing Northpower's electricity assets to meet the Company's strategic goals.
This plan outlines what Northpower must do in the event of a sustained national electricity shortage.
To connect your home or business to Northpower's electricity network, you may be required to contribute towards the cost of the design and installation of the electricity assets.
Northpower's Capital Contribution Policy outlines the process that is followed, how the contribution amount is calculated and when your contribution is required.
Prescribed details of contracts with Electricity Retailers and other organisations for the supply of lines services.
Our Northpower Network News (formerly Consumerline) is published to keep you up-to-date with all our latest news. Find out more from the links below: