Organise a new connection or get a new connection when building.
If you need a new electricity connection because you’re building a new house or need a new power supply, we can help you get connected to our network.
We'll need to check there's capacity on the network for your new connection, along with any legal access. We'll then work with you to ensure the connection is made to the correct supply point, the correct phasing is used and fusing is available.
Here's our step-by-step guide to getting a new connection set up.
You'll need to contact an energy retailer to set up an account if you aren’t already a customer. You can find a list of retailers at whatsmynumber.org.nz
If you're an existing or recent customer with your nominated energy retailer, please supply your retailer consumer number. This can be found on your electricity bill. This will help minimise delays in the process of getting you connected.
Please fill out our online Application for Work form. Printed copies of this form are also available from our Whangarei office.
You'll need your energy retailer name and customer number to complete this form, and also give us your electrician's details.
You can ask your electrician to assist you with the completion of the form.
We'll process your application. Our design team scopes your proposal and we'll send you a quote.
We'll process your application, including checking for any capacity constraints. We'll send you a quote.
Once you've accepted our quote and made payment, work can commence.
We'll obtain any necessary consents, schedule and build a network extension to establish a point of supply.
On completion we'll provide you with an ICP (Installation Control Point) number and your energy retailer will give us 'approval to liven'.
We'll provide you with an ICP (Installation Control Point) number and your energy retailer will give us 'approval to liven'.
Your electrician then completes service cable installation and provides Certificate of Compliance (COC) documents.
We'll schedule an inspection of the work, connect and liven.
At this point your energy retailer will begin billing you for your electricity.