Last updated: 02:41pm, 10th Sep 2021
As an essential service, Northpower’s priority is to keep the power flowing to our customers and ensure the ongoing reliability of the network and the safety of our staff and community during this COVID-19 response. Find out more about what to expect during this time and how to contact us.Learn more here.
Due to the risk of destabilisation causing collapse, you cannot dig or excavate within five (5) meters of our power poles without a Close Approach Consent.
If you need to work closer than five (5) metres from a power pole, you'll need to apply for a Close Approach Consent. We'll need a minimum of two working days to process your application.
We’ll also advise if you'll need additional pole supports to prevent poles collapsing - and if necessary, we’ll come on site to give you on the spot support.
Please note, while you're digging near power poles you also need to consider overhead lines. If you hit an overhead line there's a real risk of electrocution, explosion, flashover or fire. To learn about how to work safely around overhead lines, click here.
For more information on working safety around our network, please download our safety booklet.Download