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Connections & Disconnections

We supply electricity to all types of property, including homes, farms, businesses, industrial premises and offer a range of services to meet your requirements.

Electricity connections

Learn about getting a new electricity connection, installation of service lines, fluctuating power supply, electricity easements, electromagnetic fields

More info

Electricity disconnections

Here's where you can arrange a temporary disconnection, arrange a permanent disconnection and get electricity reconnected after a disconnection.

More info

Alternative energy

Find out about alternate forms of energy for your home or business, such as solar power, wind, hydro, gas and biomass.

More info

Builder's temporary power supply

Find out how to get a temporary power supply connected for building or construction work.

More info
  • Get Connected
  • Electricity
  • Fibre
  • Alternative Energy
  • Electricity
  • Services
  • Safety around the network
  • Our Electricity Network
  • Disclosures
  • Electricity distribution pricing
  • Helpful advice
  • Electricity in New Zealand
  • Faults and outages
  • Your Energy
  • Fibre
  • About Us
  • Partners
  • Agreements and Disclosures
  • Faults and outages
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24 hour electricity faults & outages

Kaipara & Whangarei, call: 0800 10 40 40

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Need to report an electricity outage?

If you’re in the Kaipara & Whangarei areas, please get in touch

Call 0800 10 40 40
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Need to report a fibre outage?

Please contact your retail service provider.

What can we help
you find?

  • Get Connected
    Get Connected
    • Electricity
    • Fibre
    • Alternative Energy
  • Electricity
    Electricity
    • Services
    • Safety around the network
    • Our Electricity Network
    • Disclosures
    • Electricity distribution pricing
    • Helpful advice
    • Electricity in New Zealand
    • Faults and outages
    • Your Energy
  • Fibre
    Fibre
    • About Us
    • Partners
    • Agreements and Disclosures
    • Faults and outages
    • Helpful Advice
    • Register Your Interest
  • Services
    Services
    • Distribution
    • Transmission
    • Fibre
    • Gas
    • Inspection Solutions
  • Articles
    Articles
    • Community
    • Fibre
    • Electricity
    • Solutions
    • Services
    • Company
    • Media
    • Sponsorships
  • Company
    Company
    • About Us
    • Safety
    • Suppliers to Northpower
    • Careers at Northpower
    • Publications and Disclosures
    • Legal Forms
    • COVID-19 Response
  • Contact Us
    Contact Us
    • Online Forms
    • General Enquiries
    • Faults & Outages
    • Locations
    • Complaints
    • Anonymous Whistle Blower