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Agreements

In Whangarei, the ultra-fast broadband (UFB) network has been constructed by Northpower Fibre. UFB services are offered to network customers by Retail Service Providers (RSPs). Please see our Partners page for more information.

Install Licence and Consent Forms

Download the Install Licence and Consent Forms:

  • Licence To Install Telecommunications Equipment (End User To Sign) word — 0.06 MB
  • Consent To Install Northpower Fibre Telecommunications Equipment In Shared Access Areas (Neighbours To Sign) pdf — 0.16 MB

UFB partnership between Northpower Fibre and Crown Infrastructure Partners (on behalf of the Government).

Below are links to documents relating to the UFB partnership between Northpower Fibre and Crown Infrastructure Partners (on behalf of the Government).

Deed of Open Access

  • Deed of Open Access Undertakings for Fibre Services - Whangarei LFC Ltd pdf — 4.59 MB
  • Deed of Open Access Undertakings for Fibre Services - Northpower LFC2 Ltd pdf — 0.64 MB

Whangarei LFC Transaction Documents

  • Northpower Network Infrastructure Assets Transfer Agreement pdf — 0.19 MB
  • Northpower Network Infrastructure Project Agreement And Schedules pdf — 0.71 MB
  • Northpower Shareholders Agreement pdf — 1.39 MB

Variations to Reference Offer

  • NFL - Glide Path for 1 Gig/500 and Voice Services (Feb 2017) pdf — 0.18 MB
  • NFL - Service Description for Bitstream 2A Version 1 (2 Feb 2017) pdf — 0.35 MB
  • NFL - Out Of Service ONTs (23 September 2016) pdf — 0.2 MB
  • NFL - Premises Network Agreement pdf — 0.09 MB
  • WLFC - Wholesale Services Agreement – Additional 50/20 Bitstream 2 Products (Expired 31 Dec 14) pdf — 0.08 MB
  • WLFC - Additional Co Location Products pdf — 0.07 MB
  • WLFC - Wholesale Services Agreement -Service Description Bitstream 2 pdf — 0.05 MB
  • WLFC - Residential Installation Offer pdf — 0.11 MB
  • WLFC - Amendments To Reference Offer Version 1.0 V3 pdf — 2 MB
  • WLFC - Amendments To Reference Offer Version 1.0 V2 pdf — 1.73 MB
  • WLFC - Amendments To Reference Offer Version 1.0 V1 pdf — 1.44 MB
  • NPF - Support Offer (Expired - 1 Jan 14) pdf — 0.23 MB
  • WLFC - Offer and Marketing Support Extended (Expired -28 June 13) pdf — 0.06 MB
  • WLFC - Offer And Marketing Support (Expired - 22 April 13) pdf — 0.06 MB
  • WLFC - Two Month's Free Service And Advertising Offer (expired - 28 Sept 12) pdf — 0.07 MB

Reference Offer

  • NPF - End User Terms v2 pdf — 0.08 MB
  • NPF - General Terms v2 pdf — 0.61 MB
  • NFL Price List 2017 1 Jul V 1.9 pdf — 0.58 MB
  • WLFC - Reference Offer End User Terms (Expired) pdf — 0.08 MB
  • WLFC - Reference Offer General Terms (Expired) pdf — 0.29 MB
  • WLFC - Reference Offer Operations Manual Bitstream Services pdf — 1.52 MB
  • WLFC - Reference Offer Operations Manual Co-location pdf — 1.63 MB
  • WLFC - Reference Offer Operations Manual Direct Fibre Access Services pdf — 1.13 MB
  • WLFC - Reference Offer Service Description ATA Voice pdf — 0.25 MB
  • WLFC - Reference Offer Service Description Baseband pdf — 0.26 MB
  • WLFC - Reference Offer Service Description Bitstream 2 pdf — 0.28 MB
  • NFL - Service Description For Bitstream 2a v1.1 pdf — 0.31 MB
  • WLFC - Reference Offer Service Description Bitstream 3 pdf — 0.28 MB
  • WLFC - Reference Offer Service Description Bitstream 3A pdf — 0.28 MB
  • WLFC - Reference Offer Service Description Bitstream 4 pdf — 0.21 MB
  • WLFC - Reference Offer Setrvice Description for Cental office and POI Co-location pdf — 0.15 MB
  • WLFC - Reference Offer Service Description For Direct Fibre Access pdf — 0.17 MB
  • WLFC - Reference Offer Service Description Multicast Service pdf — 0.19 MB
  • WLFC - Reference Offer Service Description For UFB Handover Connection pdf — 0.26 MB
  • WLFC - Reference Offer Service Level Terms Bitstream Services pdf — 0.2 MB
  • WLFC - Reference Offer Service Description For Fibre Interconnection Service pdf — 0.29 MB
  • WLFC - Reference Offer Service Level Terms For Direct Fibre Access Services pdf — 0.84 MB
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24 hour electricity faults & outages

Kaipara & Whangarei, call: 0800 10 40 40

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If you’re in the Kaipara & Whangarei areas, please get in touch

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