np_logo
  • Get Connected
    • Electricity
    • Fibre
    • Alternative Energy
  • Electricity
    • Services
    • Safety around the network
    • Our Electricity Network
    • Disclosures
    • Electricity distribution pricing
    • Helpful advice
    • Electricity in New Zealand
    • Faults and outages
  • Fibre
    • About Us
    • Partners
    • Governance
    • Disclosures
    • Agreements
    • Faults and outages
    • Helpful Advice
    • Register Your Interest
  • Services
    • Distribution
    • Transmission
    • Fibre
    • Gas
    • Acoustic Inspection Services
  • Articles
    • Community
    • Fibre
    • Electricity
    • Solutions
    • Services
    • Company
    • Media
  • Company
    • About Us
    • Safety
    • Suppliers to Northpower
    • Careers at Northpower
    • Publications and Disclosures
    • Legal forms
    • COVID-19 Response
  • Contact Us
    • Online Forms
    • General Enquiries
    • Faults & Outages
    • Locations
    • Complaints
    • Anonymous Whistle Blower
  • Home
  • Fibre
  • Agreements

Agreements

In Whangarei, the ultra-fast broadband (UFB) network has been constructed by Northpower Fibre. UFB services are offered to network customers by Retail Service Providers (RSPs). Please see our Partners page for more information.

Consent and Licence to Install Form

Download the Northpower Consent and Licence to Install Form in PDF format:

  • Northpower Fibre Licence to Install pdf — 0.04 MB

UFB partnership between Northpower Fibre and Crown Infrastructure Partners (on behalf of the Government).

Below are links to documents relating to the UFB partnership between Northpower Fibre and Crown Infrastructure Partners (on behalf of the Government).

Deed of Open Access

  • Deed Of Open Access Undertakings For Fibre Services Whangarei Lfc Ltd Amended 2018 pdf — 1.09 MB
  • Deed Of Open Access Undertakings For Fibre Services Northpower Lfc2 Limited Amended 2018 pdf — 1.25 MB

Whangarei LFC Transaction Documents

  • Northpower Network Infrastructure Assets Transfer Agreement pdf — 0.19 MB
  • Northpower Network Infrastructure Project Agreement And Schedules pdf — 0.71 MB
  • Northpower Shareholders Agreement pdf — 1.39 MB

Variations to Reference Offer

  • NFL - Glide Path for 1 Gig/500 and Voice Services (Feb 2017) pdf — 0.18 MB
  • NFL - Service Description for Bitstream 2A Version 1 (2 Feb 2017) pdf — 0.35 MB
  • NFL - Out Of Service ONTs (23 September 2016) pdf — 0.2 MB
  • NFL - Premises Network Agreement pdf — 0.09 MB
  • NFL - Price Point Variation - Bitstream 3b Max/Max Education Product (Feb 2019) pdf — 0.03 MB
  • WLFC - Wholesale Services Agreement – Additional 50/20 Bitstream 2 Products (Expired 31 Dec 14) pdf — 0.08 MB
  • WLFC - Additional Co Location Products pdf — 0.07 MB
  • WLFC - Wholesale Services Agreement -Service Description Bitstream 2 pdf — 0.05 MB
  • WLFC - Residential Installation Offer pdf — 0.11 MB
  • WLFC - Amendments To Reference Offer Version 1.0 V3 pdf — 2 MB
  • WLFC - Amendments To Reference Offer Version 1.0 V2 pdf — 1.73 MB
  • WLFC - Amendments To Reference Offer Version 1.0 V1 pdf — 1.44 MB
  • NPF - Support Offer (Expired - 1 Jan 14) pdf — 0.23 MB
  • WLFC - Offer and Marketing Support Extended (Expired -28 June 13) pdf — 0.06 MB
  • WLFC - Offer And Marketing Support (Expired - 22 April 13) pdf — 0.06 MB
  • WLFC - Two Month's Free Service And Advertising Offer (expired - 28 Sept 12) pdf — 0.07 MB

Reference Offer

  • NPF - End User Terms v2 pdf — 0.08 MB
  • NPF - General Terms v2 pdf — 0.61 MB
  • NPF Price List January 2020 pdf — 0.6 MB
  • WLFC - Reference Offer End User Terms (Expired) pdf — 0.08 MB
  • WLFC - Reference Offer General Terms (Expired) pdf — 0.29 MB
  • WLFC - Reference Offer Operations Manual Bitstream Services pdf — 1.52 MB
  • WLFC - Reference Offer Operations Manual Co-location pdf — 1.63 MB
  • WLFC - Reference Offer Operations Manual Direct Fibre Access Services pdf — 1.13 MB
  • WLFC - Reference Offer Service Description ATA Voice pdf — 0.25 MB
  • WLFC - Reference Offer Service Description Baseband pdf — 0.26 MB
  • WLFC - Reference Offer Service Description Bitstream 2 pdf — 0.28 MB
  • NFL - Service Description For Bitstream 2a v1.1 pdf — 0.31 MB
  • WLFC - Reference Offer Service Description Bitstream 3 pdf — 0.28 MB
  • WLFC - Reference Offer Service Description Bitstream 3A pdf — 0.28 MB
  • WLFC - Reference Offer Service Description Bitstream 4 pdf — 0.21 MB
  • WLFC - Reference Offer Setrvice Description for Cental office and POI Co-location pdf — 0.15 MB
  • WLFC - Reference Offer Service Description For Direct Fibre Access pdf — 0.17 MB
  • WLFC - Reference Offer Service Description Multicast Service pdf — 0.19 MB
  • WLFC - Reference Offer Service Description For UFB Handover Connection pdf — 0.26 MB
  • WLFC - Reference Offer Service Level Terms Bitstream Services pdf — 0.2 MB
  • WLFC - Reference Offer Service Description For Fibre Interconnection Service pdf — 0.29 MB
  • WLFC - Reference Offer Service Level Terms For Direct Fibre Access Services pdf — 0.84 MB
  • NFL Reference Offer Service Description Bitstream 3B pdf — 0.31 MB

UFB2

UFB2 agreements

  • WSA Letter pdf — 0.12 MB
  • Northpower UFB2 Services Reference Offer Schedule To RSP Letter pdf — 0.28 MB

PONFAS Documents

  • Northpower Fibre Ponfas Fibre Unbundling Operations Manual V1 0 pdf — 1.43 MB
  • Northpower Fibre Service Description Ponfas V1 0 pdf — 0.57 MB
  • Services Level Terms For Ponfas Access Services V 1 0 pdf — 0.4 MB
  • Get Connected
  • Electricity
  • Fibre
  • Alternative Energy
  • Electricity
  • Services
  • Safety around the network
  • Our Electricity Network
  • Disclosures
  • Electricity distribution pricing
  • Helpful advice
  • Electricity in New Zealand
  • Faults and outages
  • Fibre
  • About Us
  • Partners
  • Governance
  • Disclosures
  • Agreements
  • Faults and outages
  • Helpful Advice
  • Register Your Interest
  • Services
  • Distribution
  • Transmission
  • Fibre
  • Gas
  • Acoustic Inspection Services
  • Articles
  • Community
  • Fibre
  • Electricity
  • Solutions
  • Services
  • Company
  • Media
  • Company
  • About Us
  • Safety
  • Suppliers to Northpower
  • Careers at Northpower
  • Publications and Disclosures
  • Legal forms
  • COVID-19 Response
  • Contact Us
  • Online Forms
  • General Enquiries
  • Faults & Outages
  • Locations
  • Complaints
  • Anonymous Whistle Blower
24 hour electricity faults & outages

Kaipara & Whangarei, call: 0800 10 40 40

© Northpower Limited 2020
Terms of Use Privacy Statement Remote Access

Need to report an electricity outage?

If you’re in the Kaipara & Whangarei areas, please get in touch

Call 0800 10 40 40
Loading outage information…
Need to report a fibre outage?

Please contact your retail service provider.

What can we help
you find?

  • Get Connected
    Get Connected
    • Electricity
    • Fibre
    • Alternative Energy
  • Electricity
    Electricity
    • Services
    • Safety around the network
    • Our Electricity Network
    • Disclosures
    • Electricity distribution pricing
    • Helpful advice
    • Electricity in New Zealand
    • Faults and outages
  • Fibre
    Fibre
    • About Us
    • Partners
    • Governance
    • Disclosures
    • Agreements
    • Faults and outages
    • Helpful Advice
    • Register Your Interest
  • Services
    Services
    • Distribution
    • Transmission
    • Fibre
    • Gas
    • Acoustic Inspection Services
  • Articles
    Articles
    • Community
    • Fibre
    • Electricity
    • Solutions
    • Services
    • Company
    • Media
  • Company
    Company
    • About Us
    • Safety
    • Suppliers to Northpower
    • Careers at Northpower
    • Publications and Disclosures
    • Legal forms
    • COVID-19 Response
  • Contact Us
    Contact Us
    • Online Forms
    • General Enquiries
    • Faults & Outages
    • Locations
    • Complaints
    • Anonymous Whistle Blower