Last updated: 02:41pm, 10th Sep 2021
As an essential service, Northpower’s priority is to keep the power flowing to our customers and ensure the ongoing reliability of the network and the safety of our staff and community during this COVID-19 response. Find out more about what to expect during this time and how to contact us.Learn more here.
A Pricing Discount is a discount on Northpower’s electricity distribution charges.
Learn more about what this means for you and how you can receive it here:
A Pricing Discount is a discount on Northpower’s electricity distribution charges. The saving from this price reduction is paid out to consumers once a year as a lump sum, which is credited to your electricity bill in November or December.
It means that if you meet the eligibility criteria, you will see a credit on your electricity bill in late November or December this year. However, retailers sometimes pay this earlier than expected.
To qualify as an eligible ICP, an ICP must be supplied from the Northpower electricity network with a registry status of “Active” (Connected) on 1 November 2021, have a current customer of an electricity retailer on that date, and the net consumption advised by the electricity retailers to Northpower for the 12-month period to 30 September 2021 for the ICP must be 1 kWh or greater.
The amount which each consumer receives for each eligible ICP will be determined by the consumption notified to Northpower by the electricity retailers for the 12-month period to 30 September 2021 in two bands as follows:
Yes – and it does not matter which electricity retailer you are with. All retailers are required to pass-through the Pricing Discount they receive from Northpower on to their customers.
If you have any queries about Northpower's Pricing Discount, please get in touch.Contact us