np_logo
  • Get Connected
    • Electricity
    • Fibre
    • Alternative Energy
  • Electricity
    • Services
    • Safety around the network
    • Our Electricity Network
    • Disclosures
    • Electricity distribution pricing
    • Helpful advice
    • Electricity in New Zealand
    • Faults and outages
    • Your Energy
  • Fibre
    • About Us
    • Partners
    • Agreements and Disclosures
    • Faults and outages
    • Helpful Advice
    • Register Your Interest
  • Services
    • Distribution
    • Transmission
    • Fibre
    • Gas
    • Inspection Solutions
  • Articles
    • Community
    • Fibre
    • Electricity
    • Solutions
    • Services
    • Company
    • Media
    • Sponsorships
  • Company
    • About Us
    • Safety
    • Suppliers to Northpower
    • Careers at Northpower
    • Publications and Disclosures
    • Legal Forms
    • COVID-19 Response
  • Contact Us
    • Online Forms
    • General Enquiries
    • Faults & Outages
    • Locations
    • Complaints
    • Anonymous Whistle Blower
  • Home
  • Services
  • Distribution
  • Network and asset owner

Network and asset owners

Our team of experts have proven experience in adding value to network owner's outcomes.

Reactive response optimisation

We have extensive experience, strongly aligned to customer needs. We are challenging ourselves to lift the industry norms, through better use of data analytics and technology, that support our strong field based culture.

18 Terry With Ipad 1600
18 Working From The Bucket In The Rain 33

Always on - 24/7/365

Our 1,000+ staff attend to over 30,000 faults and  more than 250,000 maintenance tasks per year.

We offer a 24/7/365 dispatch service across of a number of our locations.

Safety leadership

We've had a hard look at our business and adopted a people-led approach, underpinned by our behaviours framework. Our focus is on Safety Leadership, Critical Risks and improved data analytics.

Our people are empowered and are finding new solutions for safety improvements, such as LASSO (the ladder anchor system), which has been adopted by our teams.

We've won a number of awards recognising our innovation and commitment, including our latest  Special Commendation Award at the Safeguard NZ Workplace Health and Safety Awards 2018.

Related Articles
Company

Special Commendation Award for Northpower

Northpower Safeguard 2018 Award
Company

Award-winning blast suit innovation

Blast Suit

Proactive Maintenance

We're investing in systems to support our people to deliver value-adding service to our customers. 

Draft 49 A0872
18 Desk Planning 33

Renewal and growth

We work hard to seamlessly integrate with our customers to deliver their capital works programmes.

Right people, right process, right time

We support our people with the latest digital and mobile technologies, which in turn delivers optimised use of the resources.

18 Ipad In The Rain 50

Get in touch

Talk to us about how we can help you.

Contact Us
  • Get Connected
  • Electricity
  • Fibre
  • Alternative Energy
  • Electricity
  • Services
  • Safety around the network
  • Our Electricity Network
  • Disclosures
  • Electricity distribution pricing
  • Helpful advice
  • Electricity in New Zealand
  • Faults and outages
  • Your Energy
  • Fibre
  • About Us
  • Partners
  • Agreements and Disclosures
  • Faults and outages
  • Helpful Advice
  • Register Your Interest
  • Services
  • Distribution
  • Transmission
  • Fibre
  • Gas
  • Inspection Solutions
  • Articles
  • Community
  • Fibre
  • Electricity
  • Solutions
  • Services
  • Company
  • Media
  • Sponsorships
  • Company
  • About Us
  • Safety
  • Suppliers to Northpower
  • Careers at Northpower
  • Publications and Disclosures
  • Legal Forms
  • COVID-19 Response
  • Contact Us
  • Online Forms
  • General Enquiries
  • Faults & Outages
  • Locations
  • Complaints
  • Anonymous Whistle Blower
24 hour electricity faults & outages

Kaipara & Whangarei, call: 0800 10 40 40

© Northpower Limited 2023
Terms of Use Privacy Statement Remote Access

Need to report an electricity outage?

If you’re in the Kaipara & Whangarei areas, please get in touch

Call 0800 10 40 40
Loading outage information…
Need to report a fibre outage?

Please contact your retail service provider.

What can we help
you find?

  • Get Connected
    Get Connected
    • Electricity
    • Fibre
    • Alternative Energy
  • Electricity
    Electricity
    • Services
    • Safety around the network
    • Our Electricity Network
    • Disclosures
    • Electricity distribution pricing
    • Helpful advice
    • Electricity in New Zealand
    • Faults and outages
    • Your Energy
  • Fibre
    Fibre
    • About Us
    • Partners
    • Agreements and Disclosures
    • Faults and outages
    • Helpful Advice
    • Register Your Interest
  • Services
    Services
    • Distribution
    • Transmission
    • Fibre
    • Gas
    • Inspection Solutions
  • Articles
    Articles
    • Community
    • Fibre
    • Electricity
    • Solutions
    • Services
    • Company
    • Media
    • Sponsorships
  • Company
    Company
    • About Us
    • Safety
    • Suppliers to Northpower
    • Careers at Northpower
    • Publications and Disclosures
    • Legal Forms
    • COVID-19 Response
  • Contact Us
    Contact Us
    • Online Forms
    • General Enquiries
    • Faults & Outages
    • Locations
    • Complaints
    • Anonymous Whistle Blower