Last updated: 08:53am, 13th May 2020
As an essential service, Northpower’s priority is to keep the power and fibre broadband running for our customers. To ensure the ongoing reliability of our networks and the safety of our staff and community, we’ll be maintaining Alert Level 3 protocols as the country moves to Alert Level 2. Find out more about what to expect during this time and how to contact us.
Our team of experts have proven experience in adding value to network owner's outcomes.
We have extensive experience, strongly aligned to customer needs. We are challenging ourselves to lift the industry norms, through better use of data analytics and technology, that support our strong field based culture.
Our 1,000+ staff attend to over 30,000 faults and more than 250,000 maintenance tasks per year.
We offer a 24/7/365 dispatch service across of a number of our locations.
We've had a hard look at our business and adopted a people-led approach, underpinned by our behaviours framework. Our focus is on Safety Leadership, Critical Risks and improved data analytics.
Our people are empowered and are finding new solutions for safety improvements, such as LASSO (the ladder anchor system), which has been adopted by our teams.
We've won a number of awards recognising our innovation and commitment, including our latest Special Commendation Award at the Safeguard NZ Workplace Health and Safety Awards 2018.
We're investing in systems to support our people to deliver value-adding service to our customers.
We work hard to seamlessly integrate with our customers to deliver their capital works programmes.
We support our people with the latest digital and mobile technologies, which in turn delivers optimised use of the resources.