Please note:

• You can only change your password once a day
• You can’t re-use any of the last 10 passwords, and it must be a minimum of 16 characters
• Include at least one number and one upper case character (you may also include spaces)
• Try using a passphrase, this can be helpful in remembering your password if you change it often

Remember to change your password on all apps and devices to ensure they keep working smoothly.

Use your full Northpower email address Eg: alex.tricity@northpower.com

Any issues contact the Helpdesk.