Firstly, thank you for responding to our first email and providing your contact details. We appreciate your support in these disrupted times. In case you missed it, here is a link to the initial webpage that was shared in the first email communication from us.
Coupa offers some new electronic invoicing options, and we’d like you to review information on your recommended preference in order to be fully informed and confirm acceptance of your option.
You have now received a second email from us, which indicated your invoicing preference and provided a link to this page, where you will find additional information on Coupa invoicing and a contact email if you have any queries.
We are now at Stage Two “Get Set” in the process. At this stage of the transition to Coupa, we are asking for you to confirm your invoicing option.
Following the launch of Coupa, you will be required to submit invoices electronically. All invoices must reference a purchase order number. Invoices can be submitted in the most appropriate form for your organisation. The recommended option provided is based on your annual invoice transaction volume and expenditure with Northpower.
A more detailed step-by-step system guide can be found below.
Your recommended invoicing option is in the form of a new interactive email format called SAN. This is a no-cost option.
Yes, the Coupa Supplier Portal (CSP). With this option, we will send you an email invitation to register on the CSP. You’ll be able to log in to the CSP to view purchase orders as well as create and send invoices electronically. The CSP enables full visibility of our transactions and your orders and invoice status.
With the Coupa platform, you can access a supplier-only portal where you can accept orders from Northpower, upload invoices, and maintain your details.
Head to our CSP homepage to learn more about this option and contact coupasupplierenablement@northpower to change your invoicing option to CSP.
There are two ways you can submit an invoice to us using Coupa.
You can ‘flip’ an invoice from the purchase order notification email you will receive from us by clicking on the Create Invoice button in the body of the email.
Or you can also create and follow the link in the email to join the Coupa Supplier Portal (CSP) and submit the invoice at CSP.
No additional software is required. The Coupa Supplier Portal is a cloud-based technology, so you will only need access to the internet and an email account. There is no cost to you.
If there is a misalignment between the electronic invoice submitted in Coupa and the electronic copy of your supplier's generated tax invoice, the invoice will be returned to you electronically for you to correct and resubmit.
Please note invoices created by the supplier in Coupa can only be corrected by the supplier. We cannot modify the data or any attachments entered into Coupa by the Supplier.
If you have any questions or concerns relating to this email, our project, or the new system, in the first instance, please email firstname.lastname@example.org or call us on 0800 667 847.Contact Us