Last updated: 01:43pm, 24th Mar 2020
As an essential service, Northpower’s priority is to keep the power and fibre broadband running for our customers, ensuring the ongoing reliability of our networks and the safety of our staff and community during this Level 4 response. Find out more about what to expect during this time and how to contact us.
There are some instances where you may want to arrange the power to be permanently disconnected such as when demolishing or removing a building.
You may also want to organise a permanent disconnection if you're away for long periods from a property like vacant houses, baches, or farm equipment that’s only used seasonally.
Your electricity retailer is the company that can organise the permanent disconnection for you. You'll need to give them your ICP (Installation Control Point) number which can be found in the meter box or on your power bill.
They will then authorise us to carry out the work. We'll take a final meter reading then remove it and cut away the cable from the installation point on the building.
If your power has been disconnected for six months or more, then legally the electrical connection at your property will need to be inspected before reconnection can occur.
This includes temporary builder’s supplies, pumps, cowsheds and houses or baches regardless of age. See our 'Getting Electricity Reconnected' for further information.