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  • COVID-19 Framework

COVID-19 Control Framework

As an essential service provider, Northpower’s priority is to keep services like power, gas and fibre broadband running for our customers and clients across the North Island. Ensuring the ongoing reliability of these networks and the safety of our staff and community are critical to our response.

Updated: Version 2.1
Improved controls for working under level 2, 3 and 4 restrictions

COVID-19 logo

Find out more

Download the framework

Our COVID-19 control framework is once again available for electricity industry participants. It explains how we can safely work to deliver essential services under Alert Level 2, 3 and 4 conditions.

Northpower has been working closely with other providers to define controls and guidelines and welcome contributions from across the industry.

  • Northpower Covid 19 Control Framework - Level 2 pdf — 0.18 MB
  • Northpower Covid 19 Control Framework powerpoint — 1.69 MB

Have feedback?

We welcome contributions from across the industry. Please submit feedback via the link below.

Submit Feedback
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Important Notice

The information in this document has been prepared based on information and guidance from government agencies and industry bodies, combined with risk assessments specific to Northpower’s business. It may not be suitable or appropriate for any other business or organisation and organisations should undertake their own review of relevant information and conduct their own risk assessment. Northpower Limited and its related companies will not be liable in any way to any organisation or individual who chooses to rely on this information.

Copyright Northpower Limited 2020 – but licence to use granted provided any references to Northpower are stripped before use and subject to the express warnings in the Important Notice

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24 hour electricity faults & outages

Kaipara & Whangarei, call: 0800 10 40 40

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Need to report an electricity outage?

If you’re in the Kaipara & Whangarei areas, please get in touch

Call 0800 10 40 40
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