At Northpower we value our supplier partnerships and are looking to collaborate closely and simplify how we work together. This includes the introduction of a cloud-based procurement-to-pay software solution, Coupa, a global leader in electronic purchase order and invoice processing.
Coupa will be a simpler, easier, and more efficient way for you to get paid for the goods and services you provide.
Through this system, we will have the ability to electronically generate purchase orders and receive and process invoices received from you. The system will also issue a notification that your invoice has been received and approved and confirm when you can expect a payment, as per your agreed terms.
All of this will lead to increased visibility of the lifecycle of your orders, from approval to payment.
As with any changes we understand this new system and process may take some getting used to, so we’ve set up this page as the “go-to” for accessing information about Coupa, just for now these include:
Very soon, you'll be sent a follow-up email with additional links that will provide more detailed system information, FAQs, and user guides.
Coupa provides the following benefits for you:
You may already be using Coupa with another customer or supplier and be familiar with the software. If not or you would like a refresher on your experience, we will be supporting you with clear guidance and training closer to go-live.
The preparation to move over to Coupa will happen in three stages:
1. Get Ready - Update your details using the form in the email you received from us, so we have your correct contact details and you may want to help us test the system.
2. Get Set - Learn more about your recommended invoicing option and how to set this up (the way you will be receiving purchase orders and sending us your invoices). To discuss other system options such as having product catalogue options as part of your offering.
3. Go - Follow our Supplier instructions & training guides to be ready to use the new system later this year.
We will communicate the changes to you in the next few days.
Depending on your recommended invoicing option, the below changes may apply to you:
If you have any questions or concerns relating to this email, our project, or the new system, in the first instance, please email email@example.com or call us on 0800 667 847.