Last updated: 03:26pm, 13th Aug 2020
As an essential service, Northpower’s priority is to keep the power and fibre broadband running for our customers. To ensure the ongoing reliability of our networks and the safety of our staff and community, we're currently following the recommended COVID protocols.
Find out more about what to expect during this time and how to contact us.
For our people, this means 'be mindful, be present, be safe'.
He taonga ko tahi manaaki tatau katoa.
What is precious to one we must all take care of, and protect and treasure.
We protect ourselves and look out for those around us.
We'll achieve this through strong and sustainable safety leadership, safe behaviours and continuous, deliberate improvements in our safety systems and processes.
Our people play a vital and responsible role in maintaining a safe and healthy workplace.
They’re trained to identify and manage risks, and report any near misses and incidents found in the workplace.
We're utterly committed to a comprehensive safety policy that includes:
Training - Crews and all staff, including office staff and contractors, receive on-site training and attend annual safety day events. Every staff member will have completed our in-house safety leadership programme by the end of 2017.
Personal Protective Equipment (PPE) - All line crews working for us are provided with and required to wear PPE. This includes fire retardant overalls, safety glasses, insulated gloves, safety boots, safety helmets and all other safety equipment required for specific tasks.
Contractual requirements - Every contractor working for us is required to accept and implement our safety standards.
Safe working practices manual and guide - Every worker has a copy of our safe work practices manual and a quick reference pocket guide for use on site.
Our goal is to take an integrated holistic approach to safety. As well as a key focus on safe working practices and provision of PPE, well-being is seen as an equally important part of health and safety at Northpower.
All our staff have access to a confidential Employee Assistance Programme (EAP), and we regularly run information sessions for staff on well-being and stress management.
Other well-being benefits we offer to our people include access to discounted health insurance and eyecare, clothing subsidies and flu vaccinations.
Along with compliance to New Zealand safety standards, we use the international safety benchmark 'Global Safety Index' (GSI) to measure our safety performance, and assessments are done biennially.
Northpower currently ranks above the global industry average but we've a number of initiatives in place to reach a 'high performing' standard in the future.
We're constantly looking for ways to create a safer workplace and we've been recognised for our innovative approach by receiving a number of industry awards. These include: