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  • Our behaviours

Our behaviours

Here at Northpower we have four behaviours that are at the core of everything we do.

The taonga that accompany our behaviours were designed by our own people from across the business, and have great mana within our business. Each behaviour has a whakatauki (proverb) aligned with it, to explain the essence and meaning behind it.

Every day we see real examples of our people putting our behaviours into action and bringing them to life.

Be Mindful Lockup Livewire Rgb Crop

Be mindful, be present, be safe™

Be mindful, be present, be safe / He ko tahi manaaki tatau katoa

"What is precious to one we must all take care of, protect and treasure."

This behaviour symbolises safety within our business - that we protect ourselves and look out for those around us.

Act as one ™

Act as one / Kotahitanga

"We stand together, we move together"

We respect each other and work together to achieve our objectives. We strive to understand our customers' needs.

Act As One Lockup Livewire Rgb Crop
Earn The Trust Lockup Livewire Rgb Crop

Earn the trust ™

Earn the trust / Te toia, te haumatia

"Nothing can be achieved without a plan, a workforce, and way of doing things."

We build our reputation through our decision and actions.

Own the outcome ™

Own the outcome / Kia mau te kaupapa

"We take ownership of our actions"

We are proactive in our approach and demonstrate accountability for all aspects of our work.

Own The Outcome Lockup Livewire Rgb Crop
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24 hour electricity faults & outages

Kaipara & Whangarei, call: 0800 10 40 40

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Need to report an electricity outage?

If you’re in the Kaipara & Whangarei areas, please get in touch

Call 0800 10 40 40
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    • Services
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    • Disclosures
    • Electricity distribution pricing
    • Helpful advice
    • Electricity in New Zealand
    • Faults and outages
    • Your Energy
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