COVID-19 Response
Last updated: 08:53am, 13th May 2020
As an essential service, Northpower’s priority is to keep the power and fibre broadband running for our customers. To ensure the ongoing reliability of our networks and the safety of our staff and community, we’ll be maintaining Alert Level 3 protocols as the country moves to Alert Level 2. Find out more about what to expect during this time and how to contact us.
Find out about planned and unplanned outages
Published 04 March 2020
If you are experiencing a power cut go to the outages section of this website (on your mobile device) to check the latest information and updates on outages.
If your outage is not showing on the website, please call 0800 10 40 40.
We now have a NEW section showing any planned outages - you can check here for any updates on the outage in your area.
For large outages we also post the information and updates on our Northpower Facebook page.
