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Maintaining your service lines

Published 26 August 2019

Did you know that you own, and are responsible for, the electrical lines and structures within the boundary of your property? Maintaining service lines ensures safe and reliable power to your premises.

If your service line has leaning poles, low hanging lines, crooked cross arms or shows signs of damage, phone us on 0800 66 78 47. Check out these images showing what to look for!

Frayed Lines Image

Frayed or sagging lines break easily, especially in high winds.

Look for signs of rotten wood on crossarms, check whether your poles are rotting at the base.

Service Line Pole Image
Service Line Trees Image

Keep trees away from powerlines - they can cause anything from flickering to a total power outage.

Check the point where the service line enters your house - is line line old, repaired or frayed?

Service Line Entry Image
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