COVID-19 Response
Last updated: 01:43pm, 24th Mar 2020
As an essential service, Northpower’s priority is to keep the power and fibre broadband running for our customers, ensuring the ongoing reliability of our networks and the safety of our staff and community during this Level 4 response. Find out more about what to expect during this time and how to contact us.
How to find out about Unplanned Outages
Published 20 September 2019
If you are experiencing a power cut visit the homepage of our website and click on the outages button in the top right hand side of the screen.
If your outage is not showing on the website, please phone 0800 10 40 40.
For large outages we also post the information and updates on our Northpower Facebook page.
