Last updated: 01:43pm, 24th Mar 2020
As an essential service, Northpower’s priority is to keep the power and fibre broadband running for our customers, ensuring the ongoing reliability of our networks and the safety of our staff and community during this Level 4 response. Find out more about what to expect during this time and how to contact us.
Winter is here, so now’s a good time to check your service line – the line that runs from our powerlines to your house.
It should be clear of any trees to keep you safe and helps reduce power cuts during storms.
We keep trees clear of our network powerlines but property owners are responsible for their own service lines. Give us a call and we’ll arrange a free discount so you can stay safe while maintaining your trees.
This image helps explain where the Northpower network ends and where a service line to your property begins.