Your Power Bill

Power PylonsYour bill comes from the retail energy company that actually sells you the electricity that comes down the Northpower Network to your home or business. For example, Meridian Energy, Genesis Power, Mercury Energy, Contact Energy, and Empower are companies that sell electricity in our area.

On your power bill there are energy (electricity) charges, which are paid to your energy retailer, and then there are also lines charges which are paid to Northpower (the energy retailer collects lines charges on behalf of Northpower so that you don't get two bills).

It is important that you check with each Energy Retailer before making your choice. More information is also available on the Consumers Institute's PowerSwitch website.

Regardless of which Energy Retailer you choose, you will continue to receive any rebates, dividends, and interest distributions that Northpower may make.

You can compare Energy Retailer's pricing by visiting our Energy Pricing page.

To find out how to move Energy Retailers you can visit our Contact an Energy Retailer section under Our Network.

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Energy Efficiency & Checklists

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Saving Energy & Running Costs

Being better informed about everyday running costs enables us to make better decision about consciously saving energy and money.

Consumer Responsibilities

As consumers of electricity, we are responsible for maintaining service lines feeding power into our homes and ensuring trees don't come into contact with powerlines, causing a power cut.