For all enquiries contact Northpower on 0800 NORTHPOWER (667847) or view our locations for Northpower branch details.

For all Kaipara and Whangarei faults and power outages call us on
0800 10 40 40. We're available 24 hours a day.

Key Northpower Contact Numbers

New Zealand


Anonymous Whistle Blower: +64 9 272 2866
Alternatively you can send us an anonymous email.

General Enquiries

Send a general enquiry to the team at Northpower

Contracting Enquiries

If you would like to send us a message with your details we will find the the nearest representative to help you.

Faults & Outages

If you have a fault call us first on 0800 10 40 40. We're available 24 hours a day.


Northpower has grown over the last 10 years to become the largest electricity distribution contractor in New Zealand.

Northpower’s Free Complaints Process

If you have a complaint or problem, including land issues, we want to fix it.

Keep Informed

Northpower sends approximately 35,000 ConsumerLine Newsletter’s to Whangarei and Kaipara residents along with their weekly mailers and newspaper.

Anonymous Whistle Blower

Send anonymous feedback to Northpower's designated Whistleblower contact person.